returns

You have the right to return the goods within 30 days of receipt of the package without giving a reason (not applicable to gift cards).

We only accept returns for new and unworn jewelry. If your order shows a defect or a piece of jewelery is missing, please notify us once. Either by email to: contact@flemengo.de or via the contact form below . Otherwise there is no guarantee that the full purchase price can be refunded. When purchasing a set, the individual products are counted as part of a total product and can therefore only be returned together. Therefore, when returning a set, please send back all the associated items together.

Here you can find out under the item Returns which steps are necessary if you want to return one of the FLEMENGO jewelery items you have ordered. Please note that you bear the costs of the return yourself.
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